Privacy Policy for BENAM

Effective Date: 12/12/2024

At BENAM, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the BENAM app and related services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you register for an account, we collect your name, phone number, email address, and payment information.
• Ride Information: We collect details about your trips, such as pick-up and drop-off locations, ride duration, and payment details.
• Location Data: We use GPS data to match you with drivers, track your ride, and improve our services.
• Device Information: We may collect information about your device, including device type, operating system, and app usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, manage, and improve our ride-hailing services.
• To process payments and provide receipts.
• To communicate with you regarding your rides, promotions, and updates.
• To enhance safety and security by verifying your identity and monitoring for fraudulent activity.
• To analyze app performance and make improvements.

3. Sharing Your Information

We may share your personal information with:

• Drivers: Your ride details, including pick-up/drop-off locations, may be shared with the driver to facilitate your trip.
• Third-Party Service Providers: We may share your information with trusted partners who assist with payment processing, data storage, or other necessary services.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.

4. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account at any time, and we will remove your data, except as required by law.

5. Security

We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the data we hold about you.
• Requesting corrections or updates to your data.
• Requesting the deletion of your data.
• Opting out of marketing communications.

Please contact us at [Insert Contact Info] to exercise these rights.

7. Children's Privacy

BENAM is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Phone:

Email: contact@tripapp.io

By using BENAM, you acknowledge and agree to this Privacy Policy.