BENAM Terms and Conditions
BENAM Terms and Conditions
Effective Date: 12/12/2024
Welcome to BENAM, the ride-hailing mobile app. By using our
app and services, you agree to the following terms and conditions (the
“Agreement”). Please read them carefully. If you do not agree to these terms,
do not use our services.
1. Introduction
BENAM provides a platform that connects passengers
("Users") with drivers ("Drivers") for the provision of
transportation services. BENAM is a technology service provider and is not
responsible for the transportation provided by the Drivers. By using the BENAM
app, you agree to comply with and be bound by these terms and conditions.
2. Eligibility
To use the BENAM app, you must be at least 18 years old and
have the legal capacity to enter into binding contracts. By using the app, you
confirm that you meet these requirements.
3. Account Registration
To use the app, you must create an account by providing
accurate and up-to-date information, including your name, phone number, email
address, and payment information. You agree to maintain the confidentiality of
your account information and are responsible for all activities that occur
under your account.
4. Use of Services
By using the BENAM app, you agree to:
5. Ride Booking and Cancellation
6. Payment
7. User and Driver Conduct
8. Privacy
Your use of the BENAM app is also governed by our Privacy
Policy, which outlines how we collect, use, and protect your personal
information. By using the app, you consent to the collection and use of your
data as described in the Privacy Policy.
9. Limitation of Liability
BENAM is not liable for any direct, indirect, incidental,
special, or consequential damages resulting from the use or inability to use
the app, including but not limited to damages related to accidents, injuries,
property damage, or personal harm that may occur during a ride.
10. Indemnification
You agree to indemnify and hold BENAM, its affiliates, and
employees harmless from any claims, losses, or damages, including legal fees,
arising from your use of the app, violation of these terms, or misconduct
during a ride.
11. Dispute Resolution
Any disputes or claims related to these Terms and Conditions
will be resolved through binding arbitration in accordance with the rules of BENAM
LLC. By using the app, you agree to waive any right to a trial by jury or class
action.
12. Termination and Suspension
BENAM may suspend or terminate your account at any time if
you violate these Terms and Conditions. Upon termination, you will no longer be
able to access or use the BENAM services.
13. Changes to Terms and Conditions
BENAM reserves the right to modify or update these Terms and
Conditions at any time. Any changes will be effective immediately upon posting
on the app or website. We encourage you to review these terms periodically.
14. Governing Law
These Terms and Conditions will be governed by and construed
in accordance with the laws of Cameroon, without regard to its conflict of law
principles.
15. Contact Us
If you have any questions or concerns about these Terms and
Conditions, please contact us at:
Phone:
Email: contact@tripapp.io
By using the BENAM app, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.